Dispatching Supervisor
1 month ago
**Job Summary**:
FreshQA Trading, a leading supplier of fresh food, fresh juices, cut fruits, ice creams, baked items, and salads to supermarkets across Qatar, is seeking an organized and proactive **Dispatching Supervisor**. This role ensures the smooth, efficient, and timely dispatch of goods to customers while maintaining high standards of quality and customer satisfaction.
**Key Responsibilities**:
- **Dispatch Operations Management**:
- Plan and oversee daily dispatch schedules to ensure on-time delivery to customers.
- Monitor and manage loading and unloading activities.
- Coordinate with production, warehouse, and logistics teams to ensure seamless operations.
- **Team Leadership**:
- Supervise and guide dispatch staff, including drivers and loaders.
- Ensure proper training and adherence to company policies and safety standards.
- Resolve any operational issues or staff conflicts promptly.
- **Quality Assurance**:
- Ensure proper handling of products to maintain freshness and quality during transit.
- Verify product counts, packaging, and documentation before dispatch.
- **Route Optimization and Cost Control**:
- Plan efficient delivery routes to reduce delivery time and transportation costs.
- Monitor fuel usage, vehicle maintenance, and operational expenses.
- **Inventory and Reporting**:
- Collaborate with the warehouse team to ensure accurate inventory tracking for outgoing goods.
- Maintain dispatch logs, reports, and records for internal and external audits.
- **Customer Interaction**:
- Address customer inquiries or complaints related to delivery.
- Work with the sales team to ensure customer expectations are met.
**Requirements**:
- **Experience**: Minimum 3 years of experience in dispatch or logistics supervision, preferably in the food industry.
- **Education**: Diploma or bachelor's degree in supply chain management, logistics, or a related field (preferred).
- **Skills**:
- Strong organizational and time-management skills.
- Excellent communication and leadership abilities.
- Proficiency in using dispatch software or ERP systems.
- Problem-solving skills with the ability to work under pressure.
Pay: QAR2,500.00 - QAR3,000.00 per month
Application Deadline: 18/12/2024
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