Concierge-club Level

7 days ago


Doha, Qatar Marriott International, Inc Full time

**Numéro de l'Emploi** 22193356

**Catégorie d'Emploi** Rooms & Guest Services Operations

**Lieu** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar AFFICHER SUR LA CARTE

**Horaire** Full-Time

**Situé à distance ?** N

**Mutation?** N

**Type de Poste** Non-Management

**Résumé des fonctions**

Contrôler le salon-bar pour s'assurer de la disponibilité de places, du service, de la sécurité et du bien-être des clients. Assurer la propreté et le bon entretien du bar, du comptoir, des tables et des autres outils. Préparer et servir des boissons froides, chaudes et/ou alcoolisées. Garder en réserve de la glace, des verres et des provisions. Anticiper et communiquer rapidement les besoins de réapprovisionnement. Laver la vaisselle et les ustensiles de service le cas échéant. Assurer les tâches liées à l'ouverture et à la fermeture. Demander toutes les provisions nécessaires, et les transporter de la réserve jusqu'au bar le cas échéant. Sécuriser l'accès aux liqueurs, bières, vins, réfrigérateurs, placards et zones de stockage. Documenter toutes les informations pertinentes dans le journal du service. Prévoir les requêtes supplémentaires concernant les repas et communiquer les demandes spéciales à la cuisine. Signaler les accidents, les blessures et les conditions de travail dangereuses au responsable.

Suivre et appliquer toutes les politiques et procédures de la chaîne ; s’assurer de porter un uniforme de travail propre et complet ; avoir une apparence soignée et professionnelle en tout temps sur les lieux de travail ; respecter la confidentialité dans la diffusion d’informations propres à la bannière et/ou à l’hôtel et protéger tous les biens de la compagnie. Accueillir et recevoir les clients selon les standards de la chaîne, anticiper leurs besoins et y répondre, aider les personnes handicapées et remercier chaleureusement les clients. Utiliser un langage clair et courtois lors de toute communication ; préparer et corriger avec précision et exhaustivité des documents rédigés et répondre au téléphone en employant le langage approprié. Développer des relations professionnelles positives et constructives avec vos pairs ; s’unir et s’entraider afin d’atteindre les buts communs. Se conformer aux exigences et standards de qualité. Pouvoir déplacer, soulever, porter, pousser, tirer et placer des charges pesant 12 kilos maximum ; être habitué à travailler debout, assis et à être en mouvement sur une longue période de temps ou pendant toute la durée du quart. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.
- Marriott International souscrit au principe de l’égalité d’accès à l’emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable._
- Dans plus de 100 établissements primés dans le monde entier, les femmes et les hommes du The Ritz-Carlton créent des expériences si exceptionnelles que dès qu'un client passe une nuit chez nous, il n'est pas près de l'oublier. En tant que premier fournisseur mondial d'expériences de luxe, nous définissons les standards en matière de service de luxe rare et spécial dans le monde entier. Nous vous invitons à explorer The Ritz-Carlton.


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