Marine Transportation Coordinator

6 months ago


Doha, Qatar Anantara Full time

**Company Description**
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.
- To provide effective administrative support for the department, completing all activities to the required standard, and in a timely manner.
- To assist all other members of the department in the performance of their professional duties, particularly by completing administrative support tasks on their behalf.
- To ensure that all callers to the hotel are answered in a professional manner, and that their queries are dealt with as quickly and efficiently as possible.
- Organisation of attendance and meetings in the department and the efficient coordination of all logístical and support activities.
- Every evening check the schedule for transfers and excursions for the following day. Be familiar with the details regarding the trips including number of guests, their names and any special requirements.
- Follow-up the maintenance work of the boat or its engine with engineering department and update Launch Section manger or Captain until it is resolve.
- Communicate between Airport Hosts and the Resort Operators to co-ordinate arrival and departure times, and any other guest issues and requests faced during the trip.
- Communicate regularly and as required any issues with boats or guests to the Launch Section Manager or Coordinator.
- Resolve guest issues to the guest’s satisfaction within your level of authority. Write incident reports regarding any incidents of the boat trip.
- Report any crew disciplinary issues to Launch Section Manager.
- Attend training programs as designated by the resort.

**Qualifications**
- Highschool Graduate or Diploma
- Excellent communication skills in English Language
- Customer focused and attention to detail
- With Hospitality background is preferred
- Ability to use Microsoft Office



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