Concierge Manager

5 months ago


Doha, Qatar People Dynamics Full time

Build and maintain strong relationships with customers, offering personalized assistance and ensuring their needs and preferences are met with the highest standard of service.
- Coordinate and oversee all aspects of the customer experience, from initial contact to post-purchase follow-up, ensuring a smooth, efficient, and enjoyable process.
- Represent the brand with integrity and sophistication, embodying its values and standards in every customer interaction.
- Actively solicit and analyze customer feedback to identify areas for improvement and implement strategies to enhance the customer experience.
- Work closely with sales, service, and other departments to ensure a cohesive approach to customer care and to resolve any issues promptly and effectively.
- Organize and manage exclusive events and experiences for customers, enhancing brand loyalty and engagement.
- Stay informed about the latest trends in luxury automotive services and customer care, and suggest innovative ideas to keep our services ahead of the curve.

**Qualifications**:

- Proven experience in a concierge role or similar, preferably in the luxury automotive sector or high-end hospitality.
- Exceptional communication and interpersonal skills, with the ability to engage effectively with a discerning clientele.
- Strong organizational and multitasking abilities, with meticulous attention to detail.
- A passion for the Lexus brand and a deep understanding of the luxury market.
- Ability to work flexibly, including weekends and evenings as required.

**Job Types**: Full-time, Permanent

**Salary**: QAR12,000.00 - QAR16,000.00 per month

Application Question(s):

- Do you have the required experience as a Concierge Manager/Supervisor from a Luxurious vehicle brand or hospitality?
- Are you flexible with the given salary budget of QAR12,000 to QAR16,000 all in package + family benefits?
- What is your required notice period?
- Do you speak /read/write Native Arabic?

**Education**:

- Bachelor's (required)

**Experience**:

- Concierge from luxury vehicle brands or hospitality: 2 years (required)

**Language**:

- Native Arabic (required)
- Excellent English (required)


  • Concierge Manager

    5 months ago


    Doha, Qatar Al Abdulghani Motors Full time

    We are seeking a dedicated and detail-oriented Concierge Manager to join our luxury division. This role is pivotal in providing high-end, personalized services to our exquisite clientele, ensuring their experiences are as luxurious and seamless as the vehicles we offer. **Key Responsibilities**: - **Client Relations**:Build and maintain strong...

  • concierge server

    6 months ago


    Doha, Qatar Raffles Doha Full time

    The Senior Concierge assists in the management of the Concierge team. The Senior Concierge is required to demonstrate humility in leadership of the team, be technically sound on Front Office software, prides the team on flair in service delivery, be a poised communicator, has an inquisitive spirit, creative mind to curate fresh experiences and a sense of...

  • Chief Concierge

    1 month ago


    Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Rooms - Front Office- Job Type- Full-time Permanent**Job Summary** Managing the operation of the Concierge team by assisting our guests with enthusiasm, efficiency and professionally always. Always maintaining Rosewood’s high standards of service...

  • Concierge Supervisor

    3 weeks ago


    Doha, Qatar AccorHotel Full time

    Reporting to the Rooms Division Manager responsibilities and essential job functions include but are not limited to the following: Be responsible for and proactive in the recruitment and selection of all Concierge staffConstantly review training needs within the department primarily through the Hotels appraisal system in conjunction with the Front...

  • Concierge Supervisor

    4 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar AccorHotel Full time

    Job Title: Concierge SupervisorAs a Concierge Supervisor at AccorHotel, you will be responsible for leading a team of Concierges to provide exceptional guest service and ensure a seamless experience for our valued customers.Key Responsibilities:Recruit, train, and develop a high-performing team of ConciergesImplement and maintain high standards of service...

  • Senior Concierge

    3 months ago


    Doha, Qatar RAFFLES Full time

    **Company Description** BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Concierge Supervisor

    2 months ago


    Doha, Baladīyat ad Dawḩah, Qatar Marriott international Full time

    Job SummaryWe are seeking a highly skilled Concierge Supervisor to join our team at Marriott International. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring that every guest has a memorable and personalized stay.Key ResponsibilitiesConcierge Services• Provide personalized concierge services to...

  • Senior Concierge

    5 months ago


    Doha, Qatar Accor Full time

    Senior ConciergeJob DescriptionTHE ROLEThe Senior Concierge assists in the management of the Concierge team. The Senior Concierge is required to demonstrate humility in leadership of the team, be technically sound on Front Office software, prides the team on flair in service delivery, be a poised communicator, has an inquisitive spirit, creative mind to...

  • Concierge Supervisor

    5 months ago


    Doha, Qatar Accor Full time

    Concierge SupervisorJob DescriptionReporting to the Chief Concierge, responsibilities and essential job functions include but are not limited to the following: Assist the Chief Concierge in all aspects of the department and ensure service standards are followedProvides managerial support for concierge desk, in the daily operational duties for these...

  • Concierge Supervisor

    2 months ago


    Doha, Baladīyat ad Dawḩah, Qatar Marriott international Full time

    Job SummaryWe are seeking a highly skilled Concierge Supervisor to join our team at Marriott International. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring that every guest has a memorable and personalized stay.Key ResponsibilitiesConcierge Services• Provide personalized concierge services to...

  • Concierge Supervisor

    2 months ago


    Doha, Baladīyat ad Dawḩah, Qatar Marriott international Full time

    Job SummaryWe are seeking a highly skilled Concierge Supervisor to join our team at Marriott International. As a key member of our hotel staff, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and personalized.Key ResponsibilitiesConcierge Services• Provide personalized concierge services to...

  • Resort Experience

    6 months ago


    Doha, Qatar Hilton Full time

    Resort Experience - Concierge Manager| Hilton Salwa A Resort Experience -Concierge Manager supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience. **What will I be doing?** As a Resort Experience -Concierge Manager, you will supervise the Concierge Team and set the department...

  • Chief Concierge

    1 month ago


    Doha, Baladīyat ad Dawḩah, Qatar Marriott international Full time

    Job Title: Chief ConciergeJob Summary:As a Chief Concierge at Marriott International, you will be responsible for overseeing the Concierge functions and ensuring exceptional guest experiences. You will maintain a high level of service standards, develop and maintain relationships with local attractions and businesses, and provide personalized recommendations...

  • Chief Concierge

    2 weeks ago


    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24129164 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for the supervision of all aspects of Concierge functions in accordance with hotel...

  • Concierge Supervisor

    2 months ago


    Doha, Baladīyat ad Dawḩah, Qatar Marriott international Full time

    Job SummaryWe are seeking a highly skilled Concierge Supervisor to join our team at Marriott International. As a key member of our hotel staff, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and personalized.Key ResponsibilitiesConcierge Services• Provide personalized concierge services to...

  • Concierge Team Lead

    1 month ago


    Doha, Baladīyat ad Dawḩah, Qatar TIVOLI GROUP Full time

    Concierge Supervisor RoleAs a Concierge Supervisor with TIVOLI GROUP, you will play a vital role in ensuring exceptional guest experiences and maintaining the highest standards of service. Your leadership skills and attention to detail will be essential in managing the concierge desk and supporting the Front Desk Manager.Key Responsibilities:Provide...

  • Concierge Supervisor

    1 month ago


    Doha, Qatar TIVOLI GROUP Full time

    Roles and responsibilities Responsibilities and essential job functions include but are not limited to the following:Assist the Front Desk Manager in all aspects of the department and ensure service standards are followedProvides managerial support for concierge desk, in the daily operational duties for these areasConsistently offer professional, friendly...

  • Concierge Supervisor

    5 months ago


    Doha, Qatar IHG Hotels & Resorts Full time

    Concierge SupervisorAs a Concierge Supervisor, you will play an essential role in ensuring that we personalised and exceptional service to all our guests. Your responsibilities will include but not limited to: Supervising the day-to-day operations of the concierge desk, including managing guest requests, luggage assistance, transportation arrangements, and...

  • Concierge Agent

    5 months ago


    Doha, Qatar Rixos Gulf Hotel Doha Full time

    **Concierge Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated...


  • Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time

    Senior Concierge Job DescriptionThe Senior Concierge at Raffles Doha is a key member of the Front Office team, responsible for leading the Concierge team and delivering exceptional guest experiences.Key Responsibilities:Guest Connections: Foster personal connections with guests through emotional luxury, ensuring a seamless and memorable...