Senior Manager
3 months ago
Join a prestigious financial institution in Doha, Qatar, as a Senior Manager - E-Channel Hardware Support (Qatarization), ensuring continuous, high-performance support for critical banking systems.
Key Responsibilities
A. Shareholder & Financial
- Ensure 24/7 operational continuity for ATMs, cheque book systems, and BSM.
- Implement KPIs and best practices to drive performance and efficiency.
- Foster a cost-conscious culture, optimizing resources to maximize benefits.
- Exercise delegated authority effectively and monitor delegated tasks within the team.
- Display a solid understanding of the institution's financial and operational performance metrics.
B. Customer (Internal & External)
- Collaborate with Program Directors and Quality Assurance to improve workflows and create performance measurement reports.
- Maintain maximum system uptime for ATMs, cheque book systems, and POS.
- Liaise with internal E-Channel support teams to address customer inquiries and support needs.
- Ensure service delivery meets SLAs, enhancing turnaround time and internal collaboration.
- Provide accurate, timely data for external/internal audits, compliance, and risk management.
C. Internal (Processes, Products, Regulatory)
- Support system administration, upgrades, and monitoring applications.
- Coordinate with the Systems Group to deploy new capabilities and maintain system uptime.
- Oversee system hardware specifications, diagnostics, troubleshooting, and repairs.
- Standardize and improve processes in line with best practices and software development methodologies.
- Manage and maintain key servers (Gasper application, EJ, DB, Web, Cheque book, TA, and Ter master servers).
- Serve as the Disaster Recovery representative, ensuring readiness and participation in periodic testing.
- Administer essential services and handle remote troubleshooting of customer software issues.
D. Continuous Improvement
- Lead improvement initiatives and encourage innovative solutions within the team.
- Set examples for cross-functional collaboration and adopt industry-leading practices.
- Recognize and reward creativity and out-of-the-box thinking in daily operations.
E. Learning & Knowledge
- Maintain advanced technical knowledge to ensure enterprise-level network systems' effectiveness.
- Actively pursue professional development for oneself and team members.
- Conduct regular performance reviews and address team dynamics to optimize productivity.
- Facilitate staff growth and prepare team members for increased responsibility.
F. Legal, Regulatory, and Risk Framework Responsibilities
- Adhere to all legal, regulatory, and compliance requirements, including AML, CTF, and Data Protection policies.
- Embrace the Three Lines of Defense approach, managing risks effectively.
- Support risk frameworks through incident reporting and remediation in line with operational risk requirements.
- Complete all mandatory training and maintain required certifications to ensure full qualification for the role.
G. Confidentiality and Professionalism
- Uphold strict data protection standards to safeguard sensitive information.
- Maintain confidentiality for internal and client information, sharing on a need-to-know basis.
- Exhibit the highest professional standards to uphold the institution's reputation and market leadership.
Qualifications
- Bachelor’s degree in Computer Engineering or a related field.
- Minimum of 8 years in technical support services, with expertise in IT systems management, design, implementation, and multi-platform maintenance.
-
Senior Marketing Manager
4 months ago
Doha, Qatar CAPITAL GOURMET Full time**Conduct Market Research** Senior Marketing Managers are responsible for obtaining market research such as current trends in their niche and the needs and desires of consumers. This allows the Senior Marketing Manager to create a target audience and build campaigns and promotions aimed at this group of customers. Some Senior Marketing Managers will gather...
-
Senior Project Manager
4 days ago
Doha, Qatar MEEZA Full timeOur mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa. For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment. We’re looking for passionate, self-motivated, and creative team players who want to work hard and...
-
Senior Sales Manager
9 months ago
Doha, Qatar Hilton Full timeSenior Sales Manager A Senior Sales Manager will be responsible for the hotel sales by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. **What will I be doing?** As Senior Sales Manager, you will be responsible for working closely with the Senior Management Team to...
-
Senior QA Manager
2 weeks ago
Doha, Qatar CANDIDZONE Technologies Full timeWe are Hiring !!! Senior QA/QC Manager (Ashghal Approved) - Must have experience working with Main contracting companies - Bachelor’s degree in engineering, Quality Management, or a related field. - A master’s degree is an advantage. Ashghal approved. - Minimum of 20 years of experience in quality management, with at least 05 years in a senior manager...
-
Senior Project Manager
4 months ago
Doha, Qatar Parsons Full time**We are currently looking for a Senior Project Manager for project in Doha, Qatar.** Provides direction and management for every phase of large projects or programs to assure on-schedule completion within or below budget and in accordance with contractual obligations. The Senior Project Manager must be capable of managing multiple projects or program...
-
Senior Project Control Manager
4 days ago
Doha, Qatar Ruby Information Technology Solutions Full time**SENIOR PROJECT CONTROL MANAGER** 1. **Bachelor's Degree in Engineering** **2. 20 years’ post graduate experience at a senior level with the management of large scale infrastructure and** **building programmes, preferably including experience in the Gulf region and having worked on the client side;** 3. Professionally qualified as PMP 4. Must have...
-
Senior Finance Manager
1 week ago
Doha, Qatar RITS QatarUAECroatia Full time**Senior Finance Manager** (For Facility Management Company): - **Job Purpose**: The Senior Finance Manager is responsible for overseeing the financial operations of the company, ensuring effective financial planning, reporting, and compliance. This role demands strong leadership skills, strategic thinking, and extensive experience in managing financial...
-
Senior Project Managers
7 months ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for Senior Project Managers / Project Managers for our Qatar operations with the following terms & conditions. **Skills**: - To manage complete life cycle of all assigned projects covering different financial domains such as Trade Finance, Cash Management, Treasury, Asset Management, MIS, e-Channels, Cards, Risk, API’s...
-
Senior Sales Manager
2 weeks ago
Doha, Qatar Hilton Full timeA Senior Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. **What will I be doing?** As Senior Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel...
-
Senior Project Manager
3 weeks ago
Doha, Qatar Mekdam Technical Services Full timeWe are currently shortlisting for a Senior Project Manager & Strategy Consultant an upcoming project for leading Government Client in Qatar. **Position 01: Senior Project Manager** - A degree in project management, business management or a related field. - 8-10 Years of experience, at least 4-5 years in managing various projects - Excellent planning and...
-
Immigration Senior Manager
1 week ago
Doha, Qatar Vialto Partners Full timeCompany Description Our Middle East Immigration team at Vialto Partners provides transactional and advisory support to businesses that are setting up or expanding in the region, and have a need to hire, retain and manage an expatriate workforce. Our centre of excellence in Dubai coordinates support throughout the Middle East and parts of North Africa, which...
-
Senior Sales Manager
7 months ago
Doha, Qatar Andaz Doha Full timeSummary Hyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best. Through listening, noticing others, and extending meaningful gestures, we consistently deliver distinct experiences demonstrating how little understanding goes a long way. Andaz means "personal style" in Hindi. Andaz Doha means, five-star...
-
Senior Project Manager
7 months ago
Doha, Qatar Turner & Townsend Full timeCompany Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects in over 130 countries...
-
Senior Project Manager
3 months ago
Doha, Qatar Turner & Townsend Full time**Company Description** At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries...
-
Senior Sales Manager
8 months ago
Doha, Qatar Talent Pal Full timeA Senior Sales Manager will be responsible for the hotel sales by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. What will I be doing? As Senior Sales Manager, you will be responsible for working closely with the Senior Management Team to drive business needs and...
-
Senior Project Manager
3 months ago
Doha, Qatar McDermott Full time**Job Overview**: The Senior Project Manager is responsible for foreseeing project opportunities and issues and adjusting strategies to embrace or mitigate them. They directly influence and negotiate with clients and suppliers regularly. The Senior Project Manager has bottom-line accountability for the financial and technical success of the project or area...
-
Senior Planning Manager
1 week ago
Doha, Qatar Swan Global WLL Full time**Senior** **Planning Manager** - **Salary: QAR 40,000 - 50,000**: - **Age preference: 40+**: - **Working Hours-10hrs**: - **Working Days: 6 days/ week**: - **Academic Background: BSc in Engineering or Construction Management or related field.**: - **Years of experience: Minimum 20 years of experience in construction industry**: - **Work Location:...
-
Senior Manager
2 weeks ago
Doha, Qatar Mace Full timeThe opportunity Project: This is a conceptualised villages project in the heart and outskirts of Doha. We are hiring an ambitious and forward-thinking senior manager to join our established and growing team in Qatar. Your responsibilities will include: - Establishing and maintaining key relationships with project partners, designers, contractors and...
-
Senior Commercial Manager/senior Quantity Surveyor
2 months ago
Doha, Qatar SF QATAR Full time_**Urgent Requirement!! (Local qatar hiring only)**_ - **Senior Commercial Manager/Senior Quantity Surveyor** - **(MMUP/UPDA/MME Grade A)** - Qualification: - Must have total 15+ years of experience (with 10+ years of experience within Qatar/GCC) on medium to large-scale projects specializing in post-contract stage requirements. - Buildings and...
-
Senior Commercial Manager/ Senior Quantity Surveyor
2 months ago
Doha, Qatar Candidzone Full timeSENIOR COMMERCIAL MANAGER/SENIOR QUANTITY SURVEYOR Contract Period: 6 months extendable - Bachelor’s Degree in Civil Engineering/ Quantity Surveying - Chartered by RICS with UPDA Grade A is mandatory - 15+ Years of Experience, 10 years’ experience in Qatar is mandatory (Post Contract Stage) on medium to large scale projects. - Buildings/Industrial...