Customer Service Representative

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

IHG Hotels & Resorts is seeking a skilled Customer Service Representative to join our team. As a Guest Experience Ambassador, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they call. Your role will involve processing incoming and outgoing calls, accurately and courteously, while also handling guest requests and reporting any issues to the FO Supervisor/Duty Manager. Key responsibilities include:

* Greeting guests with a smile and a friendly tone
* Acknowledging IHG Rewards Club members and returning guests
* Handling guest requests and resolving any issues that may arise
* Assisting guests with international calls and directory queries

To be successful in this role, you will need to possess excellent communication skills, be able to think on your feet, and have a strong problem-solving ability. You will also need to be literate and tech-savvy, with a good grasp of reading, writing, basic maths, and computer skills. Fluency in the local language is a plus, but not essential. If you are a people person with a passion for delivering exceptional customer service, we want to hear from you



  • Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Customer Service Representative Job Description at Energy Jobline **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels. **Key Responsibilities** *...


  • Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Customer Service Representative Job Description at Energy Jobline **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels. **Key Responsibilities** *...


  • Doha, Baladīyat ad Dawḩah, Qatar Starlinks Full time

    Customer Service Representative Job Description at Starlinks **Job Summary:** As a Customer Service Representative at Starlinks, you will be responsible for providing exceptional customer service and support to our clients through various social media platforms. Your primary goal will be to ensure that customer complaints are resolved promptly and...


  • Doha, Baladīyat ad Dawḩah, Qatar Starlinks Full time

    Customer Service Representative Job Description at Starlinks **Job Summary:** As a Customer Service Representative at Starlinks, you will be responsible for providing exceptional customer service and support to our clients through various social media platforms. Your primary goal will be to ensure that customer complaints are resolved promptly and...


  • Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional service to our customers, answering their queries, and guiding them through various banking procedures.Key ResponsibilitiesMarket and...


  • Doha, Baladīyat ad Dawḩah, Qatar Starlinks Full time

    Customer Service RepresentativeAt Starlinks, we're seeking a skilled Customer Service Representative to provide exceptional customer experiences. As a key member of our team, you'll be responsible for guiding customers through our Ooredoo products and services, ensuring they receive the best possible support.Key Responsibilities:Provide superior customer...


  • Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Job Profile:As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. This is a non-voice chat process role, where you will be interacting with customers through email and chat platforms.Key Responsibilities:Respond to customer inquiries and resolve issues in a...


  • Doha, Baladīyat ad Dawḩah, Qatar Starlinks Full time

    Customer Service Representative Job Description at Starlinks **Key Responsibilities:** * Monitor social media networks for customer complaints and respond promptly to resolve issues. * Guide customers on Ooredoo products and services, including packages and value-added services. * Escalate unresolved issues to internal teams following standard...


  • Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Job Profile:As a Customer Service Representative at Energy Jobline, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. The role involves working in a fast-paced environment, utilizing strong communication and problem-solving skills to provide excellent customer service.Key...


  • Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, answering their queries, and guiding them through various banking procedures.Key ResponsibilitiesMarket the bank's products to increase...


  • Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Energy Jobline. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Respond to customer...


  • Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Job Profile:As a Customer Service Representative at Energy Jobline, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. Your primary focus will be on providing excellent customer service through various communication channels, including chat and email.Key Responsibilities:Respond to customer...


  • Doha, Baladīyat ad Dawḩah, Qatar MSI Management Solution International Full time

    Job SummaryMSI Management Solution International is seeking a highly organized and detail-oriented Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our reception area.Responsibilities:Answer and direct phone calls to appropriate...


  • Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Job SummaryWe are seeking a highly skilled and professional individual to join our team as a BPO Inbound Outbound Process voice process representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients by answering calls, emails, and chats in a professional and courteous manner.Key...


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    IHG Hotels & Resorts is seeking a skilled Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for delivering exceptional guest experiences through warm and welcoming interactions. Your primary focus will be on handling incoming and outgoing calls with accuracy and courtesy, while also providing...


  • Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Key ResponsibilitiesWe are seeking a highly skilled Customer Service Representative to join our team at Energy Jobline. As a key member of our customer service team, you will be responsible for liaising with sub-contractors, internal teams, and customers to ensure seamless service delivery.Liaison and Coordination: Work closely with sub-contractors, internal...


  • Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Energy Jobline. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerProvide...


  • Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Key ResponsibilitiesWe are seeking a highly skilled Customer Service Representative to join our team at Energy Jobline. As a key member of our customer service team, you will be responsible for liaising with sub-contractors, internal teams, and customers to ensure seamless service delivery.Liaison and Coordination: Work closely with sub-contractors, internal...


  • Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, answering their queries, and guiding them through various banking procedures.Key ResponsibilitiesMarket the bank's products to increase...


  • Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Energy Jobline.Key Responsibilities:Attend to customer calls and respond to their inquiries in a professional and courteous manner.Resolve customer complaints and issues in a timely and efficient manner.Provide product...