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Store Operations Director

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Talents Hub Full time

Job Description:

We are seeking an exceptional Retail Manager to join our team at Talents Hub. The ideal candidate will have a proven track record of driving sales growth, leading high-performing teams, and delivering exceptional customer experiences.

About the Role:

  • Manage the day-to-day operations of the store, ensuring smooth and efficient performance.
  • Lead and motivate a team of sales associates to meet and exceed sales targets while providing exceptional customer service.
  • Implement strategies to drive store performance, increase sales, and enhance profitability.
  • Ensure effective inventory management, including stock levels, orders, and visual merchandising.
  • Monitor store performance and analyze key metrics to identify areas for improvement.
  • Handle customer inquiries, complaints, and returns in a timely and professional manner.
  • Provide training and coaching to staff on sales techniques, product knowledge, and customer service.
  • Ensure the store is well-organized, clean, and meets brand visual standards.
  • Collaborate with the HR team on staff recruitment, onboarding, and retention efforts.
  • Assist in planning and executing in-store promotions and marketing initiatives.
  • Manage and control store budgets and expenses to ensure profitability.
  • Maintain compliance with safety regulations and company policies.