Retail Operations Manager

2 days ago


Ar Rayyan, Baladīyat ar Rayyān, Qatar QATAR Airways Full time
Key Responsibilities

As a Retail Manager at Qatar Airways, you will be responsible for leading and motivating the retail team to achieve sales and efficiency goals. You will tour the sales floor regularly, engaging with colleagues and customers, and addressing any urgent issues that arise. Additionally, you will analyze sales figures and forecast future sales to meet departmental budget targets.

Key Performance Indicators
  • Manage and motivate the retail team to achieve sales and efficiency goals
  • Analyze sales figures and forecast future sales to meet departmental budget targets
  • Ensure that merchandise is displayed attractively and customers can easily shop for what they need
  • Manage stock levels and make key decisions about stock control
  • Ensure standards for quality, customer service, and health and safety are met
Requirements

To be successful in this role, you will need:

  • Bachelor's Degree or Equivalent with Minimum 6 years of job-related experience
  • Experience in retail developing, managing, and influencing people and bottom-line results
  • Experience in customer-facing, fast-paced businesses
  • Financial knowledge of cash handling, banking, and working with budgets
  • Experience working in the Middle East or international business or luxury market experience
  • Prior experience with Duty Free or airport retail
About Us

At Qatar Airways, we are committed to creating a world-class retail experience for our customers. We are looking for talented individuals who share our passion for delivering exceptional customer service and driving business results. If you are a motivated and experienced retail professional, we encourage you to apply for this exciting opportunity.



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