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Restaurant Operations Manager

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Job Title: Floor Supervisor

At lxbfYeaa, we are seeking a highly skilled and experienced Floor Supervisor to join our team. As a key member of our front-of-house staff, you will be responsible for ensuring that our customers receive exceptional service and have a positive dining experience.

Key Responsibilities:
  1. Leadership and Team Management: Provide guidance and direction to a team of servers, hosts/hostesses, and other staff members. Foster a positive and productive work environment, and promote a culture of excellence and customer satisfaction.
  2. Customer Service: Ensure that customers receive prompt and courteous service, and that their needs are met in a timely and efficient manner. Handle customer inquiries and complaints in a professional and respectful manner.
  3. Communication and Coordination: Communicate effectively with both front-of-house and back-of-house staff to ensure seamless service delivery. Coordinate with management to ensure that service standards are consistently met.
  4. Organizational and Problem-Solving Skills: Prioritize tasks efficiently and manage multiple responsibilities in a fast-paced environment. Think quickly on your feet and find solutions to problems as they arise.
  5. Knowledge of Food and Beverage: Familiarity with our menu and food safety regulations is essential. You should be able to provide guidance and support to staff members on food and beverage-related matters.
  6. Adaptability and Flexibility: Be able to adapt to changing circumstances and priorities in a dynamic and unpredictable environment. Demonstrate a willingness to pitch in and help wherever needed.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.