Reservations Supervisor Leader
3 days ago
Job Overview:
We are seeking a highly skilled and experienced Reservations Supervisor to oversee the accuracy of room blocks, reservations, and group market codes. This role involves communicating company values and culture to new employees, reviewing and implementing new procedures, processing reservation requests, changes, and cancellations, and identifying guest needs.
Key Responsibilities:
- Oversee the accuracy of room blocks, reservations, and group market codes.
- Communicate company values and/or culture to new employees.
- Review and implement new Reservations procedures.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest reservation needs and determine appropriate room type.
Requirements:
- Bachelor's degree in Hospitality or related field.
- Minimum 2 years of experience in hotel operations, preferably in a supervisory role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
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