Stewardship Manager

1 day ago

Al Wakrah, Al Wakrah, Qatar Wyndham Hotels & Resorts Full time
Job Summary

Wyndham Hotels & Resorts is seeking a highly skilled and experienced Chief Steward to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar.

Key Responsibilities
  • Ensure that all operating equipment, food processing facilities, storage rooms, walk-in fridges, immediate corridors, holding areas, and other assigned areas are always in clean and hygienic condition as per the standard laid out.
  • Supervise activities of evening stewards, pot washers, and night stewards to ensure proper utensil sanitation and storage.
  • Comply and assure compliance with all safety standards by following all safety rules and procedures.
  • Check banquet hallway, loading dock, and receiving area for cleanliness.
  • Supervise and maintain the sanitation of kitchen, store rooms, hallways, dock, and equipment.
  • Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster, and utility work areas.
  • Keep management informed of shortage of equipment and supplies.
  • Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.
  • Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
  • Knowledge of proper safe handling techniques for all chemicals used.
Requirements
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel-related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

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