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Housekeeping Attendant

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a highly skilled and detail-oriented Housekeeping Attendant to join our team at The Plaza Doha, LXR Hotels & Resorts. As a key member of our Housekeeping and Laundry team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.

Key Responsibilities
  • Support all Housekeeping and Laundry team members in providing exceptional guest service and maintaining high operating standards.
  • Monitor and maintain the appearance, standards, and performance of all Housekeeping and Laundry Team Members, with a focus on training and teamwork.
  • Actively work on availability and release of Rooms for Guest Service, as well as Floor Housekeeping Supervision.
  • Manage the controls of the Housekeeping department, including frequency of employees, release of master keys, and input/output of uniforms and linen.
  • Responsible for checking daily guest information in CRM and ensuring that preferences and requests are met on time.
  • Coordinate and control all traffic of documents and people within the department, releasing linen from Laundry daily.
  • Manage daily guest clothing releases for guests using the laundry service.
Requirements
  • Previous experience in Laundry and Housekeeping is required.
  • Good oral and written communication skills, with proficiency in Microsoft Office.
  • Excellent interpersonal skills and ability to work in a team.
  • Committed to delivering a high level of customer service and maintaining excellent standards of cleanliness.
What We Offer

Hilton Worldwide, Inc. is a leading global hospitality company, offering a range of benefits and opportunities for career growth and development. As a Housekeeping Attendant, you will be part of a dynamic team that is dedicated to providing exceptional guest experiences.