Retail Sales Associate

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

About the Role:

As a key member of our retail team, you will be responsible for delivering exceptional customer service and driving sales growth in our Qatar Duty Free Company retail shops.

Key Responsibilities:

  • Ensure accurate handling of cash and credit transactions, maintaining a secure and responsible environment.
  • Process customer transactions efficiently, providing a seamless shopping experience and presenting receipts in a timely manner.
  • Manage cash and documentation securely, maintaining a high level of confidentiality.
  • Monitor and report any discrepancies or security breaches to the supervisor or duty manager.
  • Provide top-notch customer service, ensuring a positive experience for both QDFC/QR group customers and passengers.
  • Address customer complaints and concerns promptly and professionally.
  • Maintain a high level of product knowledge and stay up-to-date on company information and statistics.

Requirements:

  • Basic literacy and numeracy skills, with strong English communication skills.
  • Entry-level roles require no prior job-related work experience.
  • Previous retail and/or customer service experience is preferred.
  • Strong interpersonal and customer service skills, with the ability to work in a fast-paced environment.
  • Basic PC skills and a command of the English language.

About Qatar Airways Group:

Our company is a global leader in the aviation industry, with a rich history of innovation and excellence. We are committed to delivering exceptional customer experiences and driving growth through our diverse range of businesses.



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