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Duty Control Center Manager
1 week ago
The Duty Control Center Manager plays a crucial role in ensuring the smooth operation of our security control center.
Key Responsibilities:
- Coordinate the response to security incidents and prepare detailed reports.
- Oversee the maintenance of security systems, including CCTV, Microphones, Duress, and AC systems.
- Investigate security breaches and incidents, identifying trends and proposing mitigation measures.
- Lead the team and collaborate with other departments to resolve operational challenges.
- Develop and implement procedures to improve the efficiency and effectiveness of security operations.
- Provide training and guidance to new staff and conduct recurrent training for existing staff.
- Ensure compliance with regulatory requirements and maintain accurate records.
- Conduct field of view assessments for CCTV cameras to optimize coverage and accuracy.
- Prepare and deliver regular reports on security system performance and identify areas for improvement.