Contact Center Operations Manager

About the PositionWe are seeking a highly skilled Contact Center Supervisor to join our hravailable team. As a key member of our contact center operations, you will be responsible for overseeing the overall performance and efficiency of our call center.Key ResponsibilitiesLead and manage a team of call center representatives, providing guidance, training,...

Job OverviewThe Contact Center Optimization Lead plays a critical role in ensuring operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall performance of the...

Job DescriptionThe Contact Center Director will lead a team of professionals in delivering world-class customer service. Key responsibilities include monitoring system performance, identifying and resolving problems, and preparing and completing action plans.

RequirementsTo be successful as a Contact Center Supervisor, you will need more than 8 years of experience in customer service, with at least 3 years at the same level. Proficient knowledge of customer service and standard office practices and procedures is also essential.

About UsECCO Gulf WLL is a leading provider of customer service solutions in Qatar. We are committed to delivering exceptional service to our clients and their customers.Job SummaryWe are seeking an experienced Contact Center Workforce Supervisor to join our team. The successful candidate will be responsible for overseeing the planning, management, and...

Company OverviewECCO Gulf WLL is a dynamic and innovative company that provides customer service solutions in Qatar. We are committed to delivering exceptional service to our clients and their customers.Job DescriptionThe Contact Center Workforce Manager will be responsible for overseeing the planning, management, and optimization of our call center...

About YouTo be successful in this role, you must have the following qualifications and skills:High School Qualification/Vocational Qualification with minimum 5 years of job-related experience;OR Bachelor's Degree or Equivalent with minimum 4 years of job-related experience;Experience working with Contact Centre applications providers is preferred;Bachelor's...

Job DescriptionThe Operations Excellence Manager plays a critical role in driving operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall performance of the...

About the OpportunityJoin Qatar Airways as a Contact Centre Operations Manager and take on the challenge of leading our resource planning strategy. You will be responsible for overseeing the planning, forecasting, and scheduling activities to optimize staffing levels and allocate resources effectively.In this role, you will analyze historical data, create...

About ECCO Gulf WLLECCO Gulf WLL is a leading provider of customer service solutions in Qatar. We are committed to delivering exceptional service to our clients and their customers.Job SummaryWe are seeking an experienced Contact Center Workforce Manager to join our team. The successful candidate will be responsible for overseeing the planning, management,...

About the RoleThe Data Center team designs and operates sophisticated electrical engineering, mechanical engineering, and HVAC systems. Facility Technicians at our data centers operate, monitor, and support physical facilities conditions.Heating and cooling of air and waterPower supply, generators, UPS systems, electrical distribution, and control monitoring...

We are seeking a highly motivated Data Center Manager to oversee the operation, management, and maintenance of our data center infrastructure.You will be responsible for monitoring user access and adherence to established policies and procedures to ensure a secure operating environment.Key qualifications include experience with installation, configuration,...

Job OverviewWe are seeking a highly skilled and experienced professional to join our team as a Medical Center Operations Lead. In this role, you will be responsible for overseeing the day-to-day operations of the medical center and ensuring that they are running smoothly and efficiently.The ideal candidate will have a Bachelor's Degree or Equivalent with...

About This OpportunityThis is an exciting opportunity to join our team as a Senior Operations Officer – Technology for Customer Contact Centre in Doha.You will be responsible for supporting the implementation, administration, and management of integrated global Contact Center software applications.In this role, you will have the opportunity to work closely...

About the Role:Job DescriptionWe are looking for an experienced Contact Centre Officer to join our team at Hamad International Airport. The successful candidate will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Main ResponsibilitiesManage service level of all...

Benefits and CompensationECCO Gulf WLL offers a competitive compensation package and a supportive work environment. Our benefits include comprehensive health and wellness benefits, opportunities for career advancement and professional development, and a range of employee recognition programs. As a Contact Center Workforce Manager, you will have the...

Job SummaryWe are seeking a highly experienced Warehouse Operations Manager to join our team.The ideal candidate will have a minimum of 7 years of experience in warehouse management, preferably in the retail or apparel industry.They will also have expertise in operational optimization and advanced Excel skills.The successful candidate will be responsible for...

About The RoleWe are seeking a highly skilled and experienced Senior Operations Officer – Technology for Customer Contact Centre in Doha.As Senior Operations Officer, you will be responsible for supporting the implementation, administration and management of integrated global Contact Center software applications. You will analyze as-is processes, perform...

EthosEnergy Power Solutions, LLC is committed to excellence in power solutions. We are currently recruiting for a CNC Lathe Operator to join our team in Doha, Qatar. In this role, you will be responsible for operating complex machinery, including CNC Turn mill center and various other machine types.ResponsibilitiesMachine Operation: Operate CNC Turning &...

The Laser Center Visual Communications Assistant will play a key role in developing and implementing visual communications strategies that showcase our center's expertise in dermatology.About the PositionIn this position, you will be responsible for creating high-quality visual content, including images, videos, and graphics, that promote our services and...