HR Service Delivery Manager

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar power international holding Full time
HR Helpdesk Team Leader Role

The HR Helpdesk Team Leader plays a pivotal role in ensuring seamless employee support services at Power International Holding. This individual is responsible for providing first-level contact and resolving employee issues efficiently, ensuring timely escalation to higher levels of support. Key responsibilities include:

  • Tracking and routing employee problems to the correct resources
  • Conveying resolutions to employee issues, ensuring employee satisfaction and trust
  • Collaborating with internal teams to resolve complex issues

As an HR Helpdesk Team Leader, you will be the first point of contact for employees, providing guidance and support to resolve their queries and concerns. Your expertise in HR operations and service delivery will be instrumental in maintaining a positive employee experience and ensuring the smooth functioning of our HR services.

Key Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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