Duty Manager

2 months ago


Baladīyat az Zaāyin, Qatar Kempinski Hotels Full time
Job Title: Duty Manager

At Kempinski Hotels, we are seeking a highly skilled and experienced Duty Manager to join our team. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our hotel's day-to-day activities.

Key Responsibilities:
  • Ensure the efficient running of hotel operations, including front desk, concierge, and guest services.
  • Support and assist all Front Office sections, including reservations, guest relations, and housekeeping.
  • Provide exceptional guest service, responding promptly to guest requests and resolving any issues that may arise.
  • Collaborate with other hotel departments, such as housekeeping, engineering, and sales, to ensure seamless communication and service delivery.
  • Monitor and maintain accurate records of guest arrivals, departures, and room assignments.
  • Ensure compliance with Kempinski Health & Safety Policy, including regular checks on fire exits and emergency procedures.
  • Develop and implement strategies to promote in-house sales and facilities, maximizing hotel revenue.
  • Conduct regular inspections of front and back-of-house areas to ensure cleanliness, health, and safety standards are met.
  • Assist security personnel with guest-related matters and respond promptly to operational requests from Front Office and other hotel departments.

We are looking for a highly motivated and organized individual with excellent communication and problem-solving skills. If you are a team player with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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