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Ambassador of Hospitality

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

About InterContinental Doha The City

Towering over the city center, our luxury hotel is one of the tallest in Qatar. You'll find us in the exclusive West Bay area, close to the city's Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, a health and fitness club, and a rooftop pool ensure a memorable stay.

As an Ambassador of Hospitality, you will play a vital role in ensuring our guests have an unforgettable experience with us. You will be responsible for providing professional and customer-focused service, exceeding guest expectations from arrival through to departure.

Your Daily Responsibilities:

  • Provide warm and sophisticated experiences for our guests, exceeding their expectations from arrival through to departure.
  • Maintain effective communication with all related departments to ensure smooth service delivery.
  • Keep up-to-date knowledge of the hotel and local services, promoting them to our guests as required.
  • Handle all messages, mail, and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner.

Our Values:

We genuinely care about people and show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels. Our values include True Attitude, True Confidence, True Listening, and True Responsiveness.

Career Opportunities:

We offer competitive pay and benefits, along with opportunities for career growth and development. We promote a culture of trust, support, and acceptance, welcoming different backgrounds, experiences, and perspectives. Join us and become part of our ever-growing global family.