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Assistant Learning Quality Manager at voco Dubai The Palm
2 months ago
Brand Ambassador
- Develop and implement branded training programs to enhance the delivery of luxury service and the unique brand experience.
- Educate colleagues on the brand standards and ensure departmental training related to standards are taking place.
- Own on-going sustainment activities to foster a branded service culture and delivery.
- Collaborate with cross-functional teams to drive business results and improve customer satisfaction.
- Monitor and analyze training effectiveness to inform future program development.
