Technical Support Director
3 days ago
We are seeking an exceptional Technical Support Director to lead our technical support team at lxbfYeaa. As a key member of our organization, you will be responsible for providing strategic direction and oversight to ensure the delivery of high-quality technical support services.
About the Role:
- Lead and manage the technical support team to deliver high-quality services.
- Develop and implement strategies to improve the performance and efficiency of technical support services.
- Collaborate with cross-functional teams to resolve technical issues and improve overall system reliability.
- Monitor and analyze system performance data to identify areas for improvement.
- Communicate technical information to non-technical stakeholders to facilitate decision-making.
Requirements:
- 8-10 years of relevant experience in technical support leadership.
- Proven track record of leading high-performing teams.
- Excellent communication and interpersonal skills.
- Ability to analyze complex technical data and communicate findings effectively.
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