Luxury Service Specialist
4 days ago
At SPHC, we're seeking a Luxury Service Specialist to join our team.
Company OverviewWe're a global hospitality company with a passion for delivering exceptional experiences to our guests. Our team members are the heartbeat of our organization, and we're looking for someone who shares our commitment to excellence.
Job DescriptionThis role involves providing warm and welcoming service to our guests, ensuring their needs are met and exceeded. You'll work closely with our management team to maintain high standards of quality and consistency across all aspects of our operations.
Required Skills and Qualifications- Physical Ability: You'll need to be physically fit to handle heavy lifting, bending, and kneeling tasks as required by the role.
- Literacy and Numeracy: Strong reading, writing, and basic math skills are essential for leading our team and managing operations in the absence of management.
- Flexibility and Adaptability: You'll need to be flexible and able to work varied shifts, including nights, weekends, and holidays. This role requires excellent time management and organizational skills to prioritize tasks effectively.
- Effective Communication: As a luxury service specialist, you'll need to possess strong communication skills, both written and verbal, to interact with guests, colleagues, and management.
- Experience and Expertise: A minimum of 2 years of experience in a similar role within a luxury and lifestyle environment is required. You should have a solid understanding of hospitality principles and practices.
You'll be rewarded with a competitive salary and benefits package that reflects your value to our organization.
As part of the IHG family, you'll become part of a global network of hospitality professionals who share a common goal: delivering exceptional experiences to our guests. We're committed to creating a culture where everyone feels valued, respected, and empowered to make a positive impact.
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