Hotel Operations Manager
2 months ago
As a Night Manager at Marriott Hotel, you will be responsible for ensuring a seamless guest experience. Your duties will include:
- Verifying guest identity and processing check-ins, including assigning rooms and issuing room keys.
- Setting up accurate accounts for each guest and entering Marriott Rewards information.
- Securing payment prior to issuing room keys and verifying/adjusting billing.
- Compiling and reviewing daily reports, logs, and contingency lists.
- Completing cashier and closing reports, and balancing and dropping receipts.
- Counting and securing bank at the beginning and end of shift.
- Obtaining manual authorizations and following all Accounting procedures.
- Notifying Loss Prevention/Security of any guest reports of theft.
Additional Responsibilities:
You will also be responsible for:
- Supplying guests with directions and property information.
- Accommodating guest requests and contacting appropriate staff if necessary.
- Following up to ensure requests have been met.
- Processing all payment types, vouchers, paid-outs, and charges.
Requirements:
To be successful in this role, you will need:
- Excellent communication and problem-solving skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Ability to work effectively in a team environment.
What We Offer:
As a Night Manager at Marriott Hotel, you will have the opportunity to work in a dynamic and fast-paced environment, with opportunities for career growth and development. We offer a competitive salary and benefits package, as well as a fun and supportive work environment.
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