Hotel Operations Manager

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar marriott hotel Full time
Key Responsibilities

As a Night Manager at Marriott Hotel, you will be responsible for ensuring a seamless guest experience. Your duties will include:

  • Verifying guest identity and processing check-ins, including assigning rooms and issuing room keys.
  • Setting up accurate accounts for each guest and entering Marriott Rewards information.
  • Securing payment prior to issuing room keys and verifying/adjusting billing.
  • Compiling and reviewing daily reports, logs, and contingency lists.
  • Completing cashier and closing reports, and balancing and dropping receipts.
  • Counting and securing bank at the beginning and end of shift.
  • Obtaining manual authorizations and following all Accounting procedures.
  • Notifying Loss Prevention/Security of any guest reports of theft.

Additional Responsibilities:

You will also be responsible for:

  • Supplying guests with directions and property information.
  • Accommodating guest requests and contacting appropriate staff if necessary.
  • Following up to ensure requests have been met.
  • Processing all payment types, vouchers, paid-outs, and charges.

Requirements:

To be successful in this role, you will need:

  • Excellent communication and problem-solving skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Ability to work effectively with guests and staff.

What We Offer:

As a Night Manager at Marriott Hotel, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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