Student Services Coordinator
4 days ago
We are seeking a highly skilled and dedicated individual to join our team as an Academic Support Programs Coordinator at Carnegie Mellon University's Qatar Campus.
Duties and Responsibilities- Provide training and support to Supplemental Instruction (SI) leaders, ensuring they have the necessary skills to deliver high-quality instruction.
- Manage the scheduling and conduct observations of SI sessions, fostering a collaborative learning environment.
- Assist in the management of the student employment program, ensuring seamless operations and effective communication with stakeholders.
- Supervise student course assistants, providing guidance on coordinating schedules and conducting office hour observations to enhance student engagement.
- Provide testing accommodations and conduct proctoring duties, maintaining the highest standards of integrity and fairness.
- Engage with students, serving as a primary contact to increase awareness and utilization of student support services, and promote student participation and feedback.
- Collect and monitor data on student visits and course assistant office hour utilization, informing strategic decisions and improving service delivery.
- Bachelor's degree in education, administration, or a related field.
- At least 1-2 years of experience in academic support operations within a higher education setting.
- Proficiency in data collection and documentation tools, such as Microsoft Excel, Google Sheets, or Google Forms.
- Strong interpersonal skills, with a proven ability to engage and assist students, faculty, and staff effectively.
- Ability to handle multiple tasks, manage time efficiently, and address issues promptly and proactively.
Carnegie Mellon University offers a comprehensive benefits package, including a generous employer contribution. Employees enjoy a wide range of benefits, such as life and accidental death and disability insurance, a free Pittsburgh Regional Transit bus pass, and resources to support childcare needs.
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