CRM Process Leader
5 days ago
We are looking for a highly skilled CRM Process Leader to join our team of experts who help drive sales success globally.
About the Role- We seek a highly motivated individual to support all aspects of day-to-day sales operations globally.
The ideal candidate will be a proactive problem solver and team player who is passionate about partnering with sales leadership and driving programs in support of our continued success. They will design and implement initiatives to improve sales data quality, process efficiency, and overall performance metrics.
Key Responsibilities- Support all aspects of day-to-day sales function globally.
- Review opportunities for accuracy and provision orders on successful closure of a deal.
- Support the Sales Operations Manager to improve sales data quality and processes.
- Report on data quality metrics to executive level stakeholders.
- Implement NPS surveys and define metrics for executive level stakeholders.
- Support the sales team globally on CRM and other sales operations systems.
- Deliver sales metrics, dashboards, and other ad-hoc analytical tasks.
- Lead automation and streamline the Lead to Order process.
- Experience in sales operations/sales order processing role.
- Experience in technology subscription-based business.
- Experience driving data quality improvement.
- Energetic, thoughtful, systematic approach, focused on robust, repeatable, and scalable outcomes.
- Excellent problem-solving and analytical skills.
- Ability to work productively with stakeholders at all levels of the organization on a global scale.
- Ability to manage across boundaries and communicate effectively.
- Experience working with Sales, Legal, Finance, and Marketing teams.
- Experience with Salesforce CRM.
- Learning and development.
- Annual compensation review.
- Recognition rewards.
- Annual leave.
- Priority Pass for travel.
We recruit globally and set a high standard for people joining our company. We foster a workplace free from discrimination and value diversity of experience, perspectives, and background.
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