Dining Services Associate
5 days ago
About the Role
We are seeking a highly skilled and experienced Dining Services Associate to join our team at Qatar Airways.
Job Description
- Welcome and greet guests, ensuring a positive first impression of the establishment.
- Manage timely seating to respective tables, providing exceptional service throughout their dining experience.
- Operational accountabilities include:
- Welcome, greet and seat guests, maintaining positive body language.
- Take guest information and inform waiting times when tables are not immediately available.
- Handle table bookings, arrange dining reservations for guests, and monitor open dining sections of the restaurant.
- Regularly check reservation lists, coordinating with service associates and kitchen staff for necessary preparations.
- Inspect and maintain the dining facilities to ensure cleanliness at all times.
- Collect comment cards from guests and compile feedback for management attention.
- Answer phone calls, responding to menu and restaurant queries in a timely and accurate manner.
- Update menus regularly to ensure presentability as per company standards.
- Keep track of clean, dirty, and occupied tables, being available for guests at all times.
- Maintain up-to-date knowledge of airport facilities and services, responding to guest queries accordingly.
- Interact with guests as they arrive and leave, ensuring a positive dining experience.
- Offer consistently professional, friendly, warm, and engaging service.
- Adhere to highest grooming and appearance standards at all times.
- Comply with health and safety policies and procedures.
About Us
At Qatar Airways, we strive to deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records, and set trends that others follow. We don't slow down by fear of failure. Instead, we dare to achieve what's never been done before. So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story.
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