Retail Service Champion
4 days ago
Starlink Qatar is seeking a Retail Service Champion to join our team. As a key member of our sales and support team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
About the Job:
The Retail Service Champion will be responsible for greeting and assisting customers in a courteous and professional manner, addressing their inquiries, and resolving any issues in a timely and effective manner.
Key Responsibilities:
- Deliver exceptional customer service and support.
- Address customer inquiries and provide accurate information about products, services, and promotions.
- Upsell and cross-sell products and services to enhance customer satisfaction and drive sales.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Stay updated on new product launches, features, and promotions.
- Maintain a clean, organized, and well-stocked retail store environment.
- Monitor inventory levels and report low stock or out-of-stock items to the store manager.
- Collect and report customer feedback to help improve products and services.
Requirements:
- Minimum 3-5 years of relevant work experience.
- Exceptional customer service and communication skills.
- Ability to multitask, prioritize, and manage multiple projects simultaneously.
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