Cloud Solutions Architect

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Empower Customer Success

We are seeking a highly motivated and passionate Cloud Solution Architect to join the Customer Experience & Success organization. As part of this role, you will be responsible for technical customer engagements, working with the most challenging and exciting projects within Microsoft Azure customer base.

  • Customer Centricity
    • Leverage your expertise in cloud application development to understand customers' overall Business and IT priorities and success measures.
    • Act as the voice of the customer by driving new feedback into engineering and insights on usage and application patterns.
    • Accelerate solution delivery through architectural reviews, proof of concepts, and setting up environments.
    • Support customer skilling by making skilling recommendations or delivering technical discussions, workshops, and other cloud readiness activities.
    • Ensure that solutions exhibit performance, security, scalability, maintainability, and reliability upon deployment.
  • Business Impact
    • Drive consumption growth by developing opportunities to accelerate customer business results and help customers get value from their Microsoft investments.
    • Resolve customer blockers by leveraging subject matter expertise and internal Microsoft processes for escalations to support and engineering.
    • Proactively use knowledge of products, services, and value propositions of Microsoft and its competitors in customer/partner conversations to identify growth opportunities based on knowledge of customer/partner needs.
  • Technical Leadership
    • Stay current with the latest DevOps/GitHub capabilities and practices, cloud application patterns, and be a practitioner of one or more enterprise languages (.Net, Java, JavaScript/Node.js, Python, etc.) and related frameworks.
    • Share ideas, insights, and strategic technical input with technical teams and internal communities. Participate in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons).
    • Generate new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drive opportunities for IP reuse, best practice sharing, and consumption acceleration.


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