Digital Insights Leader
1 day ago
This role offers a unique opportunity to lead the data strategy, analytics, and insights for Qatar Airways' Digital department.
As Head of Digital Insights and Intelligence, you will drive analytics initiatives across digital products, marketing, customer experience, and overall digital business performance.
- Develop and implement an overarching data analytics strategy for the Digital department.
- Define key objectives and metrics, creating a framework for data visualization and dashboards that provide visibility across the organization.
- Lead the team in delivering advanced insights related to customer behavior, personalization, and experience.
- Prioritize initiatives related to digital products, customer experience, and optimization, ensuring alignment with business objectives.
- Oversee analytics efforts to ensure personalized engagement with customers and alignment with the broader digital strategy.
- Structure and deliver regular reports that provide actionable insights from behavioral and transactional data.
The ideal candidate will possess strong leadership and strategic thinking capabilities, with a proven ability to lead cross-functional teams in data and analytics initiatives.
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