Insurance Policy Specialist
2 weeks ago
LxbfYeaa in Qatar is looking for an Insurance Policy Specialist who will focus on ensuring customer inquiries are attended to promptly and maintain client relationships through continuous follow-up.
This role is ideal for someone who thrives in an agile, dynamic organization with a fast-paced environment.
Key Responsibilities:
- Contact clients via email and phone for motor insurance renewal.
- Negotiate quotations with insurance companies.
- Follow up on requests with insurance companies.
- Help resolve customer issues related to contract document delays and collections.
- Respond to phone calls and emails in a timely manner.
- Verify policy documents shared by insurers match agreed terms and conditions.
- Oversee the processing team entering policies on portals.
- Issue motor insurance policies on portals as needed.
- Generate various reports.
- Coordinate internal communications between relevant departments.
- Collaborate with Compliance on KYC/AML requirements.
- Perform other duties as necessary.
Requirements:
- Strong communication skills.
- 2-3 years of experience in the Insurance Industry, preferably in motor insurance.
- Fluent in Arabic and English.
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