Loyalty Program Manager

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Job Description

We are seeking a highly skilled Loyalty Program Manager to join our team at lxbfYeaa. As a key member of our marketing department, you will be responsible for managing all aspects of our loyalty program, including marketing and branding communications.

Main Responsibilities:

  • Develop and implement comprehensive communication strategies targeting program members and partners across various products under the loyalty program.
  • Coordinate with cross-functional teams to ensure seamless execution of communication updates on multiple channels, including website, app, social media, search engines, mobile marketing, marketing collateral, newsletter, ATL, and BTL communication.
  • Prepare and execute targeted engagement campaigns, including new partner and promotion launches, reaching out to BI/Ops teams for data, and coordinating with the Partnership team for potential campaign discussions or existing partnerships.
  • Develop and review loyalty campaigns for management approval and map their execution through various channels.
  • Oversee the execution and evaluation of all campaigns, including new partner launches, partner promotions, seasonal promotions, collaboration campaigns, and program promotions.
  • Analyze campaign results, submit reports, and identify areas for improvement.
  • Perform additional tasks, projects, or responsibilities as assigned by supervisors, reporting managers, or management.


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