IT Support Specialist
16 hours ago
QatarEnergy LNG is seeking a highly skilled Applications Analyst Development to join our team. As a key member of our IT department, you will play a crucial role in supporting business functions and providing technical expertise to maintain our applications support environment.
Key Responsibilities- Investigate operational issues, problems, and requests for support, collaborating with colleagues and stakeholders to find effective solutions.
- Respond to support requests through modifications to system parameters, workarounds, reconfiguring systems, training users, or escalating to development staff or software suppliers.
- Monitor progress of support requests and ensure users and stakeholders are informed, taking corrective action to avoid or minimize delays.
- Develop logical software designs, including processes, objects, data flows, inputs, stored data, and outputs.
- Perform operations, administration, and maintenance tasks for Business Applications, Database Management Systems, and related Tools & Technologies.
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or Information Systems.
- 5 years' IT experience, with competent knowledge in core skill applications, tools, and techniques.
- Conversant with relevant IT national and international standards.
- Demonstrated experience in project management and IT support environments.
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IT Support Specialist
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