Dining Experience Specialist
5 days ago
Job Requirements
As a Waiter / Waitress at City Centre Rotana Doha, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is memorable. Key responsibilities include:
Main Responsibilities:
- Perform all necessary tasks according to the hotel's standard of performance manual.
- Greet and seat customers professionally, discreetly, and personally.
- Maintain in-depth knowledge of the food and beverage menu to assist and provide advice to guests.
- Monitor the quality of served food & beverage consistently.
Secondary Responsibilities:
- Promote good customer relations and address complaints/queries satisfactorily.
- Maintain hygiene and cleanliness standards in the outlet and service equipment.
- Prepare for service thoroughly before, during, and after (mis-en-place and mis-en-scene).
- Minimize wastage, breakage, and spoilage.
- Utilize up-selling techniques to exceed guest expectations and increase revenue.
Requirements:
A diploma/degree in hospitality or relevant field is required, along with previous experience in a similar role and excellent communication and interpersonal skills.
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