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Restaurant Operations Manager
2 months ago
Key Responsibilities:
• Ensure that FOH and BOH staffs are familiar with the day's requirements and are trained to maintain excellence in operation standards.
• Coordinate with all related parties during the pre-opening phase to ensure a smooth opening with full readiness of staffing, training, stocking, menus, budgets, and marketing plans.
• Ensure fair treatment and courtesy towards all staff members.
• Maintain up-to-date time tables, leave rosters, and attendance registers.
• Collaborate with the executive chef and bartender to create new menus and beverage lists.
• Ensure smooth communication between the restaurant and kitchen.
• Verify that all purchased orders have been delivered and stored.
• Oversee the profit and loss statement of the restaurant.
• Achieve set revenues and sales targets for the entire operation of the restaurant on both floors.
• Manage the prompt, efficient, and courteous serving of food and beverage in the restaurant.
• Schedule working hours for all service staff, considering volume of expected business and ensuring attendance registers are kept daily.
• Ensure all staff members are informed about disciplinary procedures and grievance handling.
• Order supplies and ensure all stocks are ordered to the correct quantities, quality, and price.
• Manage all administration procedures and ensure all documents are sent to the appropriate accounts department for processing.
• Ensure expenses are within budget limits.
• Manage the tips division.