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Customer Support Specialist

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar ABB Full time
Key Responsibilities

We are seeking a highly skilled and experienced professional to join our team at ABB as a Customer Support Specialist. The successful candidate will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Qualifications and Requirements
  • Bachelor's degree or higher in a relevant field, preferably with an engineering background.
  • Proven experience in factory operations, with a strong understanding of order handling and production planning processes.
  • Familiarity with export procedures and protocols.
  • Excellent data analysis and statistics skills, with the ability to identify and resolve issues, and implement process improvements.
  • At least 3-5 years of experience in order handling or production planning, preferably in a foreign company, with experience in lean sigma or equivalent methodologies.
  • Proficiency in English, with strong listening, speaking, reading, and writing skills, as well as basic financial knowledge.
What We Offer

As a Customer Support Specialist at ABB, you will have the opportunity to work with a talented team of professionals, and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.