Senior Web Platform Analyst

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time
About the Role

We are seeking a highly skilled and experienced professional to join our Digital Team at Qatar Airways as a Senior Web Platform Analyst.

Key Responsibilities:

  1. Business Process Documentation: Collaborate with product management and stakeholders to document business processes, objectives, and technical requirements for new platform functionalities.
  2. Platform Performance Assessment: Assess the impact of new web platform features after implementation by collecting, reviewing, and collating internal and external feedback and analytics.
  3. Problem Investigation and Resolution: Investigate web platform performance irregularities to identify problems by reviewing user feedback and system logs. Participate in solution definition and review with engineers and architects to ensure platform requirements are properly translated to development.
  4. Documentation and Knowledge Management: Prepare and maintain web platform feature documentation as well as interface documentation for management.
  5. Platform Governance: Establish guidelines for qualitative and quantitative platform usage by capability and enforce these by implementing monitoring and conducting audits.
  6. Best Practices Development: Develop best practices of component usage for content operations teams to ensure consistency and optimized authoring.
  7. Platform Updates and Maintenance: Prepare platform updates when new versions are released from vendors by reviewing changelogs and current capability utilization to identify opportunities and gaps.
  8. License and Quota Management: Maintain platform user license and quota allocations to avoid exceeding contracted values, provide alerts and justification for amendments in licensing/quotas.

About You

We are looking for a passionate and experienced professional with a strong background in web development, content management, and digital marketing to join our team.

Requirements:

  1. Bachelor's Degree or Equivalent
  2. Minimum 4 years relevant experience
  3. Experience in working with content management and web hosting applications
  4. Experience with operating responsive websites
  5. Experience with the latest web and content technologies, social media, marketing tags & tracking
  6. Proven track record of working on complex website deployment or redesign projects, with multiple platform integrations
  7. Previous experience in managing websites preferably in the travel industry

How to Apply

Internal candidates must submit applications through the internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

  1. All internal candidates can only have three active applications at any point in time.
  2. All internal candidates must have completed a minimum of 10 months in their current role in order to apply for a new role.
  3. All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process.
  4. If you are Cabin Crew or Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require a NOC to apply for this role.

For clarification or if you experience any problems while uploading your documents, please contact your Admin or HRBS / Recruitment Team for assistance.

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