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F&B Operations Manager

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Recruit for Africa PTY Limited Full time
F&B Captains Job Description

Job Summary:

We are seeking a highly skilled and experienced F&B Captains to join our team at Recruit for Africa PTY Limited. As an F&B Captains, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional service and guest satisfaction.

Key Responsibilities:
  • Team Leadership:
    • Supervise and lead the F&B team, providing guidance, training, and support.
    • Assign duties and responsibilities to team members to ensure smooth operations.
    • Foster a positive work environment and promote teamwork and collaboration.
  • Guest Service:
    • Ensure that all guests receive prompt, courteous, and professional service.
    • Address and resolve guest complaints and issues efficiently.
    • Maintain a strong presence on the floor, interacting with guests to enhance their dining experience.
  • Operational Management:
    • Oversee the setup, operation, and closing procedures of the restaurant.
    • Monitor and maintain cleanliness, hygiene, and safety standards in the dining area.
    • Ensure that all equipment and facilities are in good working condition.
  • Order and Inventory Management:
    • Coordinate with the kitchen and bar to ensure timely and accurate delivery of orders.
    • Assist in managing inventory levels, placing orders, and receiving supplies.
    • Monitor stock levels and minimize waste.
  • Training and Development:
    • Conduct training sessions for new hires and ongoing training for existing staff.
    • Ensure team members are knowledgeable about menu items, specials, and promotions.
    • Provide feedback and coaching to improve performance and service standards.
  • Reporting and Documentation:
    • Maintain accurate records of daily operations, including sales, expenses, and guest feedback.
    • Prepare and submit reports to the F&B Manager as required.
    • Assist in budgeting and financial planning for the F&B department.
Qualifications:
  • Diploma or degree in Hospitality Management, Food & Beverage Management, or a related field.
  • Proven experience in a supervisory role within the food and beverage industry, preferably in a luxury hotel setting.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Thorough knowledge of F&B operations, including food safety and hygiene standards.
  • Ability to handle stressful situations and remain composed under pressure.
  • Proficiency in using POS systems and Microsoft Office Suite.
  • Flexibility to work various shifts, including weekends and holidays.
Salary Package:
  • Basic salary will depend on experience and skills.
  • Accommodation and transport.
  • All other standard expat benefits.