Food and Beverage Server

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Ezdan Holding Group Full time

We have an exciting opportunity for a skilled Food and Beverage Server to join our team in Doha, Qatar.

About the Role
  • This role involves serving guests with exceptional service, ensuring their satisfaction with every interaction.
Key Responsibilities
  1. Welcoming guests, presenting menus, and informing them about special items and menu changes.
  2. Suggesting food and beverages to guests and identifying upsell opportunities.
  3. Taking food and beverage orders from guests using order-taking pads or handheld POS systems.
  4. Processing payments, returning change, and obtaining revenues.
  5. Performing basic cleaning tasks as needed or directed by Supervisor.
  6. Filling in for absent staff as required.
  7. Punching orders on the POS machine and entering special requirements.
  8. Communicating with guests and providing assistance with queries.
  9. Coordinating with bus persons, kitchen staff, and bar staff to ensure smooth operation and guest satisfaction.
  10. Serving food and beverages as per the course of order.
  11. Monitoring guest satisfaction with food and service.
  12. Promptly responding to additional requests.
  13. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
  14. Preparing mixed drinks for service at customer tables.
Requirements
  • Preferably 4* - 5* star hotel experience or restaurant operation experience.


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