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Senior Manager Loyalty Partnerships Legal Department

2 months ago


Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full time

About the Role

As a Senior Manager – Loyalty & Partnerships, you will be accountable and responsible for supporting the Loyalty team within QR Commercial Division by providing end-to-end support to review, analyze, draft, and negotiate complex contracts related to loyalty partnerships, including compliance with relevant laws and regulations, competition laws and compliance, data privacy, cyber-security, and technology contractual requirements to protect the interests of, and to meet the business requirements of Qatar Airways Group.

This role is also responsible for acting as Group Legal point of contact for assisting with relationship management with the Loyalty team. Key Accountabilities:

  • Negotiate, Develop, and Manage Strategic Loyalty Contracts
    • Negotiate, develop, and manage strategic loyalty contracts in accordance with corporate requirements of QR Group, support legal requirements and procedures to secure and protect the business interests of the company, including a wide variety of related matters.
  • Establish Qatar Airways as an Ethical Partner
    • Establish Qatar Airways as an ethical partner in a highly competitive market through negotiating, drafting, and implementing a wide variety of loyalty partnership agreements.
  • Develop Contract Templates and Policy
    • Develop a suite of relevant contract templates for the different loyalty partnerships.
    • Develop and implement contract policy and procedure revisions and improvements and ensure QR contracts are as per standards.
  • Identify and Evaluate Risks
    • Identify and evaluate the risks arising from contractual positions and advise the business accordingly to mitigate the anticipated risks.
  • Support Group Legal Department
    • Support the research and preparation function of the Group Legal Department by providing technical and regulatory guidance.
  • Develop Professional Relationships
    • Develop strong professional relationships with stakeholders and other senior management to work collectively on commercial contracts and other related projects.
  • Guide and Support QR Divisions
    • Guide and support QR divisions on the development of processes and procedures in alignment with QR Compliance Policies.
  • Establish Department Objectives
    • Establish the department or teams objectives and priorities to align with and support business objectives.
  • Regularly Evaluate and Improve
    • Regularly evaluate the department or teams objectives, plans, procedures, and practices, and make appropriate changes if needed.
  • Oversee and Supervise Employees
    • Oversee and supervise employees. Direct daily activities, recruit, train, develop, and discipline to ensure a high standard of service delivery.
  • Train and Develop Employees
    • Train and develop other employees, to ensure succession planning is in place.
  • Contribute to National Talent Development
    • To be committed and contribute to the National talent development, by coaching the national developes, preparing them for a career with boundless potential. Leading to the programme's continued growth and success.