Doha Security Operations Manager
2 days ago
About Us
\Four Seasons Hotels and Resorts is a global leader in the hospitality industry, known for its commitment to excellence and dedication to providing exceptional guest experiences. Our team members around the world strive to live our values and embody our company culture, creating unforgettable moments for our guests, residents, and partners.
\We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with kindness and respect. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create impressions that will stay with you for a lifetime.
\A Unique Opportunity in Qatar's Capital
\Join our dynamic team as a Security Manager and be part of our success story in Doha. As a member of our security team, you will play a critical role in ensuring the safety and security of our guests, personnel, and property.
\Your Key Responsibilities
\- \
- Supervise the day-to-day security operations to ensure the safety and security of all guests, personnel, and property.\
- Conduct performance evaluations for Security staff and implement all policies and procedures regarding security and safety.\
- Design and implement preventive safety and security programs to prevent situations that could jeopardize the reputation of the hotel.\
- Investigate crimes committed against the hotel, guests, and employees and document all incidents occurring in the hotel.\
- Manage and coach the security team to motivate, supervise, and coach them effectively.\
- Support the Director of Security with regards to scheduling, holiday management, overtime management, always while keeping in mind hotel operational needs.\
- Offer guests a pleasant, efficient, and professional service, as per Four Seasons standards.\
- Act as a support in the onboarding and training process of new employees and help them complete their tasks.\
- Help guests who are experiencing problems with their in-room safe and assist them in accessing their rooms if needed.\
- Welcome visitors, contractors, external vendors, and register them in the visitors log.\
- Provide excellent knowledge of the services and amenities offered by the hotel as well as their schedules.\
- Ensure that the security spaces and employee entrances are kept clean at all times.\
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