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Front Office Receptionist
2 months ago
The Front Office Receptionist is a key member of our hotel team, responsible for providing exceptional service to our guests during their stay. This role requires a warm and friendly demeanor, effective communication skills, and the ability to multitask and prioritize tasks to meet deadlines.
Key Responsibilities:- Provide attentive and courteous service to guests during check-in, throughout their stay, and at checkout.
- Maximize room revenue and occupancy by effectively managing front desk operations.
- Maintain a clean and organized work area, including the front desk and surrounding areas.
- Assist guests with safe deposit boxes and other requests as needed.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- High school diploma or equivalent required.
- College coursework in a related field is a plus.
- Experience in a hotel or related field is preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.