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Pre-Ops & Crew Control Officer - Operations Specialist

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
About the Role

Qatar Airways, a leading international airline, is seeking a highly skilled Pre-Ops & Crew Control Officer to join its team in Doha, Qatar. As a key member of the Pre-ops & Crew Control team, you will play a critical role in ensuring the smooth operation of the airline's flights.

Key Responsibilities
  • Crew Roster Management: Monitor and maintain crew rosters to ensure compliance with regulatory requirements and company policies, implementing corrective actions when necessary.
  • System Modifications: Utilize the TOPS crew tracking system to make necessary adjustments to crew rosters, ensuring adherence to regulations and company rules.
  • Effective Communication: Relay roster changes, flight delays, and cancellations to crew members through appropriate channels.
  • Crew Allocation: Ensure the correct crew complement for each flight using available systems, meeting operational requirements efficiently.
  • Route Finalization: Update crew routes in case of flight cancellations or aircraft changes, ensuring timely notifications and compliance with regulations.
  • KPI Maintenance: Allocate crew duties efficiently, considering resource availability and operational risk, while maintaining key performance indicators like safety, cost, and roster stability.
  • Incident Reporting: Report any crew-related incidents to senior officers to ensure smooth operations and keep stakeholders informed.
Requirements
  • Qualifications: Relevant college or university qualification with a minimum of 4 years job-related experience.
  • Regulatory Knowledge: Detailed knowledge of regulatory requirements.
  • Relationship Building: Proven ability to develop and maintain relationships with a range of stakeholders.
  • Problem-Solving: High level of problem-solving skills.
  • Customer Service: Ability to deliver excellent customer service.
  • Pressure Management: Ability to work under pressure.
  • Language Skills: Excellent command of spoken and written English.