Customer Service Representative

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time
Job Description

As a Customer Service Representative at Energy Jobline, you will be responsible for providing exceptional customer service to our clients. Your primary role will be to answer calls, emails, and chats professionally, providing information about our products and services, taking or canceling orders, or obtaining details of complaints.

You will be expected to follow up to ensure that appropriate actions were taken on customer requests. This will involve working closely with our team to resolve issues and provide solutions to our clients.

Key Responsibilities:

  • Answer calls, emails, and chats professionally and provide accurate information about our products and services.
  • Taking or canceling orders, or obtaining details of complaints.
  • Follow up to ensure that appropriate actions were taken on customer requests.
  • Work closely with our team to resolve issues and provide solutions to our clients.

Requirements:

  • Very good analytical skills.
  • Excellent interpersonal skills with strong verbal and written communication skills.
  • Basic computer knowledge.
  • Good typing skills.
  • Good communication skills.


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