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Sales and Customer Engagement Specialist

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Tesla Full time
Key Responsibilities

We are seeking a highly skilled and motivated individual to join our team as a Sales and Customer Engagement Specialist. In this role, you will be responsible for interacting with customers via phone, chat, SMS, email, and text to provide exceptional sales and customer service experiences.

Key Accountabilities:

  • Fielding inbound and outbound calls to engage with customers and address their inquiries and concerns
  • Reviewing and assessing customer feedback to identify areas for improvement and escalate follow-ups as needed
  • Using a consultative approach to influence customer purchases and promote Tesla's mission, business model, and brand
  • Maintaining customer relationships throughout the sales journey and ensuring a seamless experience

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong analytical and problem-solving skills
  • Proficiency in using various sales tools and technology

What We Offer:

  • A competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to the latest sales tools and technology