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Business Development Associate
2 months ago
We're seeking a highly motivated and results-driven Sales Development Representative to join our team at Grafana Labs. As a key member of our sales team, you will be responsible for managing the initial sales process, identifying new business opportunities, and building long-term relationships with our customers.
Key Responsibilities:
- Develop and execute customized sales strategies to engage with prospects and drive revenue growth
- Build rapport with customers and understand their needs to identify key decision-makers and cross-selling opportunities
- Stay up-to-date with industry trends, competitors, and open-source ecosystem to provide valuable insights to our customers
- Collaborate with our Account Executives to ensure seamless handoffs and maximize sales opportunities
- Provide exceptional customer service by responding to user requests within 2 business hours and solving problems through discovery, collaboration, and research skills
What We're Looking For:
- Strong communication and interpersonal skills to build relationships with customers and colleagues
- Ability to work independently and as part of a collaborative team to drive sales growth
- Proven track record of success in sales development or a related field
- Strong problem-solving skills and ability to think critically
- Passion for staying up-to-date with industry trends and emerging technologies
About Grafana Labs:
Grafana Labs is a leading provider of data visualization and monitoring solutions. We're a collaborative and dynamic team that values innovation, creativity, and customer satisfaction. If you're passionate about sales, technology, and customer success, we'd love to hear from you