Operations Lead
3 days ago
About the Company
We are a leading technology company that provides innovative services to simplify and improve lives in the Middle East, North Africa, and Pakistan.
We're building multiple networks: restaurants, users, and drivers (Captains).
Job Description
We are looking for a passionate Director Operations – Food to take the lead in driving our critical COE's, Acquisition, Performance, City Operations, and New categories strategies for our centralized market operations.
As a key member of our leadership team, you will work closely with the Senior Director for operations and the COO to grow high impact results in the markets.
Your Responsibilities
- Guarantee supply (restaurants & captains) and leverage deep analytical insights to deliver high impact results.
- Drive the strategy and plans to deliver on Goals, working closely with the Service Owner for the Food division.
- Responsible for quality, performance, reliability, and optimization of restaurant networks, user networks, and driver (Captains) networks.
- Closely work with the Partner ops team to ensure feedback to restaurants and thus improve their performance.
- Scale to new markets and go deeper into existing markets with identification & onboarding of New restaurants, designing and executing new launch strategies for green field markets.
You'll Need
- Passion for Analytics: Great analytical thinker with deep data analysis to help design solutions and optimize fleet utilization.
- Super strong project management skills, with a focus on proactively finding practical solutions to problems.
- Leader: Need to take the initiative, inspire people to raise the bar & set new operating standards, and build a loyal community.
- Strong Work Ethic: Career growth mindset and adaptability.
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