Digital Support Professional

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

**Job Summary**

This role is responsible for providing first-class customer service and technical support to our customers.

The ideal candidate will have excellent communication skills, problem-solving abilities, and experience in logistics or customer-facing roles.

**Responsibilities**

  • Provide timely and accurate resolution of system-related queries, configuration requests, and operational issues.
  • Perform system configurations and support track-and-trace activities for enhanced visibility and efficiency.
  • Accurately log customer incidents and service requests in the ticketing system.
  • Evaluate and respond to customer inquiries regarding system usage, shipment status, or operational processes.

**What We Offer**

We are committed to providing a dynamic work environment, opportunities for career growth and development, and a competitive compensation package.



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