Hospitality Ambassador

2 months ago

Baladīyat az Zaāyin, Qatar raffles doha Full time
Job Overview

We are seeking a highly skilled and enthusiastic Hostess to join our team at Raffles Doha. As a Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities
  • Guest Greeting and Seating: Welcome guests with a warm and friendly smile, ensuring a seamless and efficient seating experience.
  • Menu Knowledge and Presentation: Possess in-depth knowledge of our menu and daily specials, presenting them in a proactive and engaging manner.
  • Service Standards and Quality: Maintain high standards of service, ensuring that all guests receive exceptional attention and care.
  • Teamwork and Communication: Collaborate with the team to ensure smooth service, maintaining open communication and a positive attitude.
  • Financial and Operational Targets: Contribute to achieving daily financial and operational targets, maintaining a high level of knowledge on bookings and guest preferences.
Requirements
  • Strong Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Knowledge of F&B Operations: Have a solid understanding of F&B operations, including menu knowledge, reservation procedures, and guest preferences.
  • Attention to Detail and Organizational Skills: Demonstrate attention to detail and strong organizational skills, ensuring that all tasks are completed efficiently and effectively.
  • Adaptability and Flexibility: Be adaptable and flexible, with the ability to work in a fast-paced environment and respond to changing situations.

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