Retail Operations Manager

1 month ago


Ar Rayyan, Baladīyat ar Rayyān, Qatar QATAR Airways Full time
Lead Retail Team to Success

As a key member of our retail team, you will be responsible for driving sales growth, ensuring customer satisfaction, and maintaining a high level of operational efficiency. Your expertise in managing and motivating teams will be essential in achieving these goals.

Key Responsibilities:
  • Analyse sales data to forecast future sales and achieve departmental budget
  • Manage stock levels, merchandise display, and customer shopping experience
  • Ensure quality, customer service, and health and safety standards are met
  • Stay up-to-date with market trends, competitor activity, and customer initiatives
  • Organise promotions, displays, and events to maximise profits and meet target budget
Requirements:
  • Bachelor's Degree or Equivalent with Minimum 6 years of job-related experience
  • Experience in retail, customer-facing, and fast-paced business environments
  • Financial knowledge of cash handling, banking, and working with budgets
  • Experience working in the Middle East, international business, or luxury market
  • Prior experience with Duty Free or airport retail
About Us:

We are a dynamic and innovative company that values our employees' skills, imagination, and ambition. We offer a unique opportunity to grow and work on challenging projects that will build your skills and experience. Join us as we strive to achieve excellence and make a lasting impact in the industry.



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