IT Service Management Specialist

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

About Our Team: Our Consulting practice is a dynamic and fast-paced environment where professionals can grow their careers while delivering high-quality solutions to clients. As a ServiceNow Technical Consultant, you will be part of a team that leverages cutting-edge technology to drive business outcomes.

Your Role:

You will lead client delivery teams from the Middle East and other global member firms, plan and assign daily work to the team, monitor progress, and report to project delivery manager and client. You will also build assets and accelerators to increase Deloitte's value in the market, lead teams to design, code, and test technical solutions, and assist in enforcing development deadlines and schedules.

Key Responsibilities:

  • Lead client delivery teams from the Middle East and other global member firms.
  • Plan and assign daily work to the team, monitor progress, and report to project delivery manager and client.
  • Build assets and accelerators to increase Deloitte's value in the market.
  • Lead teams to design, code, and test technical solutions.

Requirements:

  • Bachelor's Degree.
  • 3+ years of experience as a technical consultant/architect/developer.
  • Working knowledge of MySQL databases.
  • Hands-on design, development, and deployment experience with the Service-Now Platform.
  • Working knowledge in ServiceNow Configuration Management, ServiceNow System Administration, ServiceNow Implementation.
  • ServiceNow experience of at least 2 years.
  • Understanding of enterprise IT architecture and ITSM.
  • Experience in implementing, configuring, and customizing ServiceNow platform.
  • Experience with web services integration, specifically SOAP and REST.
  • Strong technical knowledge in Service-Now Tool OOB (Out of the Box) Concepts like Client Scripts, Ul Policy, Ul Actions, Business Rule etc.
  • Experience with Application UI and Workflow configuration.
  • Preferred: ServiceNow Implementation certification.

What We Offer:

  • A collaborative and inclusive culture that values diversity and inclusion.
  • Ongoing training and development opportunities to enhance your skills and expertise.
  • A competitive compensation package that rewards your hard work and dedication.


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